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Frequently Asked Questions

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Depending on your location, additional payment options may also be available at checkout.

If you are unable to complete your order, please double-check your billing information, shipping address, and payment details. You can also try refreshing the page, using a different browser, or placing the order from another device. If the issue continues, please contact our support team for assistance.

Payments may be declined because of incorrect card details, insufficient funds, bank security restrictions, or a mismatch between your billing information and the information registered with your bank. We recommend contacting your bank first or trying another payment method.

Most orders require approximately 3–7 business days for production before shipment. Standard shipping within the United States usually takes an additional 5–10 business days. Delivery times may vary depending on your location, carrier delays, holidays, and order volume.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 24–48 hours for the tracking information to update after the carrier receives your package. If you have not received tracking information after the estimated processing time, please contact our support team.

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